Learning Management System, Senior (Cornerstone)

FREDDIE MAC

Are you someone with creative and analytical skills that can be applied in an innovative learning environment using a learning management system? Do you have exceptional consultative and customer service skills? If so, we are your next destination employer! Apply to this Learning Management Senior-level position and join the Freddie Mac’s Human Resources division to apply your highly detail-oriented and organizational skills to help drive our mission – Right People, Right Role, Right Now.

Your Work Falls Into Three Primary Categories:


System Knowledge

  • Be a subject matter expert for the Cornerstone Learning Management System
  • Execute new functionality based on all new system releases
  • Apply best practices and system expertise for the Cornerstone learning management system


Consultation

  • Provide corporate-wide consultation for optimal learning management solutions
  • Facilitate Cornerstone learning management system training to end users
  • Identify and implement new opportunities to improve processes, procedures and overall user experience


Teamwork

  • Lead administrative system support for internal and external teams at Freddie Mac
  • Understand the functions within the Learning and Leadership Development department and the responsibilities of each team member
  • Remain flexible and approachable to meet the immediate needs of the team and the corporation overall
  • 5+ years working as an administrator in the Cornerstone Learning Management System
  • Excellent verbal, written and interpersonal communication skills
  • Cornerstone learning management system experience
  • Authoring software experience preferred
  • Experience with digital adoption platforms
  • Demonstrated capability to meet the needs of clients
  • Strong working knowledge of Excel and HTML
  • Exceptional troubleshooting skills
  • Ability to remain flexible to respond appropriately with competing priorities
  • College degree or equivalent experience preferred


Key to success in this role

  • A sense of humor
  • A team player
  • Strong consultation and communication skills
  • A positive attitude
  • Flexibility and an open mind
  • Strong analytical skills
  • Consistency in meeting deadlines
  • An appetite to learn
  • A willingness to develop and offer innovative ideas
  • A talent for partnering with all areas and levels of the organization


Top 3 Personal Competencies to possess

  • Customer Focus – Personally engage with clients to learn and deliver on their needs
  • Growth & Development – Know or learn what is needed to deliver results and successfully compete
  • Partnership -Align myself and my team with what is right for the company, not just HR


Additional Information

This senior-level position is responsible for managing corporate-wide Cornerstone learning management system for the organization. Manage system releases, make process improvements, manage vendor training, manage all training fulfillment requests and act as the help desk for the department. This role will recommend and implement enhancements to overall corporate learning management support. Full use and application of standard principles, theories, concepts, and techniques in the Cornerstone learning management system. Applies troubleshooting and detailed analysis skills to resolve issues related to the learning management system. Works under normal supervision. Follows established directions. Work is reviewed for accuracy of technical analysis and overall accuracy. Primarily intra-organizational with occasional inter-organizational and external customer contacts on routine matters. College Degree or equivalent experience; work towards advanced studies/degree preferred. A minimum of 5 years’ experience working as an Administrator in the Cornerstone system.

Today, Freddie Mac makes home possible for one in four home borrowers and is one of the largest sources of financing for multifamily housing. Join our smart, creative and dedicated team and you’ll do important work for the housing finance system and make a difference in the lives of others. Freddie Mac is an equal opportunity and top diversity employer. EOE, M/F/D/V.

To apply for this position, please copy and paste the following link into your browser address bar:
https://freddiemac.contacthr.com/69214329